All returns/replacements require a Return Merchandise Authorization (RMA). To request an RMA, please Contact Support.
Replacement
You may request a replacement for your purchase within 30 days of the order ship date for either of the following two reasons:
- We sent the wrong item
- The item received is defective (including damaged in transit, disc compatibility issue, or book defect)
Once you have requested and received your Return Merchandise
Authorization (RMA) number, we will send a replacement, along with a
postage-paid mailing envelope for return of the wrong/defective item.
For large bulk orders, we may ask that you return samples of
the defective item along with the packaging or complete order.
The details will be included with the RMA.
Refund
You may return your unopened, original condition disc for a refund
within 30 days of the order ship date. (If you discover that the item
is defective after the package is opened, we will send you a
replacement; please see Replacement above). Refund will be of the item
purchase price, excluding shipping & handling. Please note that you may not return Items after purchase. However, we will replace defective merchandise.
We will not accept requests for a Return Merchandise Authorization
(RMA) for any reason other than those listed above. To request an RMA,
please Contact Support.
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HowTo- Upload Image and Change Password.
* View Image below
* the large arrow is where you start (Login to your account)
* page will refresh and you will be logged in
* follow the arrows downward (click on "Your Profile")
* page will refresh
* follow the arrow again to the right (move mouse over edit button)3 choices will appear:
1. update your profile (choose this to change password or other account changes)
2. update your image (choose this to upload profile image)
**NOTICE** IMAGE MUST BE NO LARGER THAN 1200 bytes IN SIZE
AND CAN NOT BE LARGER THAN 800px by 800px
SO CHOOSE A SMALLER IMAGE IF IT ERRORS YOU WHEN YOU TRY TO UPLOAD
If you are still having trouble or Button does not show PLEASE Use firefox Mozilla as the browser you view the page in.
DONT HAVE FIREFOX MOZILLA GET IT NOW IT FREE ( and the best broswer you can get)
3. remove image (choose this to remove profile image)
someday there might be videos on all this but i hope this gets it straitend out for now.
Arkansas
Entertainment
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